Effective Date: 26/06/2025
At LYV, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our app and website. By using LYV, you agree to the terms of this policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information
Name, email address, phone number
Profile photo, bio, and content you share
Payment and billing details (for purchases in the shopping store)
b. Usage Information
Posts you view and interact with
Products you browse and purchase
Messages sent and received
Time spent on different app features
c. Device & Log Data
Device type, operating system, browser type
IP address and mobile network info
Crash logs and performance data
2. How We Use Your Information
We use your information to:
Provide and improve our services
Personalize your experience on the app
Process orders and payments
Send notifications (likes, comments, messages, order updates)
Prevent fraud, abuse, or other violations of our terms
3. Sharing Your Information
We do not sell your personal information.
We may share your data only with:
Trusted third-party providers (e.g., payment processors, hosting services)
Law enforcement, if required by law
Other users, to the extent you make your profile/content public
4. How We Protect Your Information
We use secure encryption (SSL/TLS) for data transmission.
Your account is password-protected.
Access to your data is restricted to authorized personnel only.
5. Your Choices
You can update or delete your profile at any time.
You can manage push notifications in your app settings.
You can request a copy of your data or deletion by contacting us.
6. Children’s Privacy
LYV is not intended for users under the age of 13. We do not knowingly collect personal information from children under this age. If we become aware, we will delete the data immediately.
7. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll notify users via app or email. Please check this page regularly for the latest version.
8. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: support@lyvapp.com
Address: [Company Address]